Terms and Conditions

Terms and conditions for all sales from Cheaptubes.com

All products sold by Cheap Tubes, Inc. (CTI) are subject to the following Terms and Conditions, interpreted under the laws of the State of Vermont.

All prices are in US dollars, and are subject to change, and to a minimum order requirement. Prices do not include shipping, any applicable taxes or customs charges, which must be paid by the Customer. Please confirm prices and delivery when ordering; price quotations are normally valid for 15 days, unless reconfirmed by CTI.

Quotations and delivery estimates should be requested, and confirmed by email, for any non-standard items or quantities required. Please contact the CTI Customer Assistance department for details.

All orders are subject to acceptance by CTI, and should include the CTI Item Number for each product desired. Please consult the CTI website, at www.cheaptubes.com , to determine correct Item Numbers, or contact the CTI Customer Assistance department.

Minimum order is $100, plus shipping and handling charges, and any applicable taxes, fees, and duties. Shipping and handling for small shipments is $25 for domestic orders, and normally $75-$125 for foreign orders; overnight delivery is available, at extra charge. Customers may have shipping billed to a designated carrier, if the Customer’s account number, and type of service desired is provided with the order.

Materials are shipped in powder form, packaged in antistatic bags and plastic bottles for shipment, unless the Customer has made other arrangements with CTI Customer Assistance, and confirmed by email.

FOB point of all shipments from or to CTI is Grafton, Vermont. Shipment is normally made by Fedex 2nd day express, unless Customers specify otherwise and receive email confirmation from CTI. Overnight shipment is available, at extra cost. If you request partial order shipping then you are responsible for the additional shipping fees of the future shipments.

Insured shipments. Shipments can be insured at the Customer’s expense.

Payment Terms. Net due at time of order, unless other arrangements are made with CTI Customer Assistance and confirmed by email.

Payment Methods accepted. Credit Card – VISA, MasterCard, American Express are accepted (please provide account number and expiration date); Paypal, US Postal Money Order; or Company, University Check. Credit card orders for items in stock will normally be shipped the same day.  If paying by wire transfer there is  $50 wire transfer fee to cover the costs of receiving it.

Test reports. All shipments will be provided with a Technical Data Sheet. Extra testing and characterization services, including SEM, TEM, AFM, TGA, and optical spectroscopy are available at extra cost, and may delay delivery; please inquire of the CTI Customer Assistance department.

Please note that CTI normally provides nominal CNT purity values expressed in units of Weight Percent, which is more stringent than using Volume Percent. This should be kept in mind when comparing technical information and prices from different CNT vendors.

Foreign Sales. Prices in CTI published Price Lists are domestic (USD) list prices; for foreign shipments, please make required conversion to USD. Payment of applicable customs fees, taxes, etc. is the Customer’s responsibility. Payment is to be made by Credit Card, Wire Transfer, or Irrevocable Letter of Credit, unless other arrangements are made with CTI Customer Assistance and confirmed by email. Foreign shipments may only be made in compliance with any applicable US export control laws; end-user information may be required to obtain an export license.

Limited Liability. All nanotubes are sold by CTI “as is”. The suitability of materials for a particular application is the responsibility of the Customer to determine, as is compliance with all relevant patents, laws, safety procedures, and regulations. The liability of CTI shall be limited to the sales price; no other warranty is expressed or implied.

Nanotube properties given should be considered as nominal values obtained from representative samples, rather than as specifications.

Material Returns/Refunds. Materials are sold “as is”. If the product is shown to be defective within 30 days of receipt, please email us at sales@cheaptubes.com. Please do not return material to CTI before obtaining proper authorization, and email confirmation. Any return shipments to CTI should be prepaid, FOB Grafton VT, insured, and contain a copy of the original purchase order. If material proves to be defective, CTI will replace it or refund the purchase price, at its option. Returns typically take 2-3 days to process internally if in stock + shipping time each direction. It can take longer for out of stock materials.

Order Cancellation – Order cancellation must be approved by CTI and if approved, is subject to a 30% of the final invoice value restocking fee.

Privacy Policy –  Cheap Tubes will never sell customer information or email lists.  All information collected is for internal use only.

Confidentiality – We use the information collected to process orders.  We do not disclose information without prior written or email consent or an enforcement order.

Customer Warrants that they will comply with all current or future safe handling protocols or EPA reporting requirements as appropriate.

All sales are for Research and Development use only! For commercial applications please contact us to discuss the necessary filings.

CTI only provides materials to “Qualified Industry Professionals” as defined by the US EPA. By Accepting these Terms & Conditions you are hereby attesting that you meet this criteria.